About us

Refund Policy

Scrapbook Studio is not authorised to refund any money directly should you choose to pay with your Credit Card. Scrapbook Studio uses Payfast as a Service Provider to enable you to pay with your Credit Card. In the unlikely event that you would require a refund, refunds will be made into a normal Bank account, will take 7 working days and the following charges will be deducted:
6% of the Total Amount (Payfast Charges) plus R15 for the EFT charge from FNB

Out of Stock Policy

PLEASE NOTE In the unlikely event of there being no stock of a specific item, you will receive a voucher redeemable with your next online purchase OR in the physical Jeffreys Bay shop.
You are welcome to return any unused, unopened goods for a full refund within 1 week from purchase for an exchange or a voucher will be issued to you to   Excluded from this are Books and Punches.  Electronic Goods carry a one year guarantee from date of purchase. Expenses for goods returned will be for the customer's own account.

Scrapbook Studio is able to offer the following rates

2 - 3 Days Delivery to your door if you live in Port Elizabeth - R90.00
3-5 Days Delivery to your door anywhere in SA (except Rural areas) - R105.00
POST OFFICE – 7-21 days for R80
Rural Area - R125

Orders over R1500 qualify for FREE shipping