About us

Refund Policy

Scrapbook Studio is not authorised to refund any money directly should you choose to pay with your Credit Card. Scrapbook Studio uses Payfast as a Service Provider to enable you to pay with your Credit Card. In the unlikely event that you would require a refund, refunds will be made into a normal Bank account, will take 7 working days and the following charges will be deducted:
6% of the Total Amount (Payfast Charges) plus R15 for the EFT charge from FNB

Out of Stock Policy

PLEASE NOTE In the unlikely event of there being no stock of a specific item, you will receive a voucher redeemable with your next online purchase OR in the physical Jeffreys Bay shop.
You are welcome to return any unused, unopened goods for a full refund within 1 week from purchase for an exchange or a voucher will be issued to you to   Excluded from this are Books and Punches.  Electronic Goods carry a one year guarantee from date of purchase. Expenses for goods returned will be for the customer's own account.

Scrapbook Studio is able to offer the following rates

Next Day delivery to your door if you live in Port Elizabeth - R75.00
3-5 Days Delivery to your door anywhere in SA (except Rural areas) - R99.00
Rural Area - R125

Orders over R1000 qualify for FREE shipping